(Effective Date: Nov 13, 2023)

GungHo Online Entertainment, Inc. (“Company,” “we”, “us” or “our”) maintains this Privacy Policy (“Privacy Policy”) that summarizes the treatment of information provided or collected within our APPLE ARCADE service PUZZLE & DRAGONS STORY and/or on the PUZZLE & DRAGONS STORY site (collectively, the “Services”).

A. Types of Information We Collect

No identifying Personal Information is collected or stored in connection with the Services.

Saves in the cloud are stored using iCloud and are subject to Apple privacy policy.
Customer Service and Technical Support.
When you communicate with us in connection with customer service and technical support, we will collect and store your email address for response purposes and such other information you voluntarily provide to us in connection with such inquiry. The provided information will be managed by us and will be stored on servers maintained by us or belonging to our contracted network partners. Submitted information will only be used for customer service and technical support purposes and will not be transmitted externally or shared with third parties. Information provided for support shall be disposed of at a point after the support is completed and deemed reasonably unnecessary.

B. Notification of Changes
We reserve the right to update and change the terms of this Privacy Policy at any time. If we decide to update and materially change the terms of our Privacy Policy, we will post those changes in our Services and/or on the applicable Sites, and in the updated Privacy Policy. You should periodically check this Privacy Policy for updates. Provided, Even in that case not make any changes that would allow individuals to be identified.

By continuing to access or use the Services after we have posted an updated Privacy Policy or have provided you with written notice to you of any material modification to same via email or other method of notification you specify, you are agreeing to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using the Services.

Contact Us
If you have any questions, inquiries, requests, complaints, or comments regarding this Privacy Policy, or have other questions or suggestions about our information practices, including our practices respecting the storage, please contact us via our Privacy Support form.