Personal information means any information by which an individual may be directly identified (name, address, telephone number, e-mail address, sex, date of birth, etc.) and any information belonging to such individual (usage history, usage fees, hobbies and preferences, interests, etc.).
Other personal information obtained through the Service is kept confidential at the same level as the confidential information in connection with the business of the Company is kept. In addition, any information that, alone may not directly identify an individual, but may become personal information by being combined with other information is handled in the same manner.
The Company requests its users to provide their personal information when making inquiries to the Company.
All personal information collected through the Service is managed by the Company.
Personal information provided to the Company through the Service is maintained in whole or in part by a server management company to which the Company outsources its services. When outsourcing, the Company discloses information only to the extent necessary to achieve its objective[s], strictly reviews the handling of information by such service management company, separately executes a confidentiality agreement regarding personal information, and requires such service management company to handle personal information in the same manner as it is handled within the Company; therefore, users can use the Services at ease.
All personal information collected by the Company, including information submitted by users when making inquiries to the Company through the Service, is used solely in connection with the use of services provided by the Company.
No personal information obtained by the Company through the Service is transmitted to or used in a database, etc. related to other services offered by the Company, nor is it shared or combined with any other personal information which the Company receives, such as personal information registered through services separately operated by the Company.
The purposes of use of the personal information by the Company are as follows, and no personal information shall be used for any other purpose.
(a) Handling of disputes and lawsuits; and
(b) Offering of after-purchase services such as customer support.
Any personal information which has been collected shall be disposed of once the Company reasonably determines that it is no longer necessary for normal business operation of the Company.
The Company never discloses personal information to a third party except for cases where the Company outsources, to a third party company, part or all of its services, provides responses and other services that are requested by users that provided personal information; provided, however, that upon request from courts, police, tax offices, customer affairs centers and other institutions authorized by laws and ordinances, the Company may disclose personal information without permission from the relevant information provider. When outsourcing, the Company discloses information only to the extent necessary to achieve its objective[s], strictly reviews the handling of information by such contractor, separately executes a confidentiality agreement regarding personal information, and requires such contractor to handle personal information in the same manner as it is handled within the Company.
Should you have any questions about the Company’s handling of personal information, please contact our inquiry desk
・Formulated on December 5, 2013